Access CoPilot - Frequently asked questions

A component of Access Evo, Copilot is an intuitive chat-based interface that is available in-product and on your mobile phone, powered by Microsoft OpenAI and privately hosted by Access to keep your data safe and secure. It’s your digital assistant delivering what you need while you work. Everything from HR policies to financial queries and smart email suggestions can be done in an instant.

You can use Copilot to perform many of your daily work activities. For example, you could ask Copilot “Can you help me build a strategy for..." or "Can you help me write an email to explain..." To get you started, we’ve put together some examples of questions to ask Copilot. Why not try these? In no time, you’ll be using Copilot for your own tasks.

You don’t have to use a specific format or style to ask Copilot questions. You can phrase them in any way, just like in a normal conversation. To get the most out of Copilot, it helps to keep your questions concise and specific. Check out these example questions you can ask Copilot to get you started.

Copilot creates an answer using the context it has – your question, data in the large language model (LLM) and Access-owned data specifically provided to it. It uses these collectively to provides the best answer it can, but you should always review the results in case it made a mistake. With the Analytics plug-in, Copilot tells you how it got the data – such as the view or filter applied – so you can “sense check” to make sure it’s logical and reasonable.

Copilot might not answer the same question in the same way every time. It’s powered by a large language model that mimics the way the human brain works. It responds based on the context available to it at the time, so it might respond differently to the same or related questions just as a human brain would.