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UPS - Invalid invoice number. Valid length is 0 to 35 alphanumeric

Tom Higgs avatar
Written by Tom Higgs
Updated over a month ago

If you are receiving an error (The remote server returned an error: (400) Bad Request. InnerMessage:{"response":{"errors":[{"code":"128065","message":"Invalid invoice number. Valid length is 0 to 35 alphanumeric"}]}} Error: The remote server returned an error: (400) Bad Request.) when trying to generate a courier label for UPS, the issue is caused by the Order Number in Mintsoft being over 35 characters.

Please change this and retry generating the shipment for the order.

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