This article explains how to upload custom ASN document templates, configure them for use, and create custom picking tables with merge fields. Custom templates allow you to tailor ASN documentation to your specific business needs.
Request a custom ASN template
If you'd like a custom ASN template to work from, raise a new case online and reference the title of this article.
Create a custom picking table
To create a custom picking table with merge fields:
Open Microsoft Word.
Create a table with two default rows and the required number of columns based on the data you want to display.
In the first row, add the title for each field.
In the first field of the second row, start adding merged picking tags.
Add merge fields to your table
Start the table with the tag TableStart:ASNItemsTable.
Go to Insert then Explore Quick Parts then Fields.
From the list of field names, select MergeField.
In the Field Name, enter a value from the Merge field table tags list below.
The field name must match exactly as shown in the merge field table tags section.
Repeat this process for each field you want to add to the picking table.
End the table with the tag TableEnd:ASNItemsTable.
Available tags
You can use the following tags in your custom template to dynamically populate information.
Merge field table tags
SKU
NAME
CARTON_LOCATION
EXPECTED_QTY
RECEIVED_QTY
PRODUCT_BATCHCODE
PRODUCT_EXPIRYDATE
PRODUCT_EAN
PRODUCT_UPC
PRODUCT_WEIGHT
PRODUCT_CARTON_SIZE
PRODUCT_IMAGE_XS
PRODUCT_IMAGE_S
PRODUCT_IMAGE_M
PRODUCT_IMAGE_L
Order tags
#CLIENTNAMECO#
#COMPANYNAME#
#ADDRESSLINE1#
#ADDRESSLINE2#
#CITY#
#COUNTRY#
#POSTCODE#
#WAREHOUSECOUNTRYNAME#
#CLIENTNAME#
#POREFERENCE#
#PRODUCTSUPPLIER#
#GOODSINTYPE#
#QUANTITY#
#ESTIMATEDDELIVERY#
#CONTACTNAME#
#CONTACTNUMBER#
#CONTACTEMAIL#
#BARCODE#
#COMMENTS#
Upload a custom template
To upload your custom ASN template:
Navigate to Settings then Label/Document Templates.
Click Add New Label Template in the top right corner.
Click Choose File to upload your custom template.
Enter a Name for your custom despatch.
Select the Paper Size.
Set the Type to ASN.
Click Add.