This guide explains how to add products to your warehouse system, including setting up product details, categories, and images.
Add a new product
Create individual products with all their associated information.
Go to Products then click Add New Product.
Complete the required details on each tab (see sections below for detailed information).
Click Next to save the product.
Note: To add multiple products at once, you can upload them via spreadsheet. See our article on uploading products via spreadsheets.
General tab
Enter basic product information. Only the SKU and Name fields are required, but adding complete information helps with inventory management.
Required fields
SKU: Enter a unique product identifier (maximum 75 characters).
Name: Enter the product name (maximum 99 characters).
Optional fields
Client: Select the client this product belongs to (3PL warehouses only).
EAN Barcode: Enter the barcode in EAN format.
UPC Barcode: Enter the barcode in UPC format.
Description: Add a detailed product description.
Customs Description: Enter a brief description for customs (maximum 50 characters). If left blank and required by the courier, the system uses the description or name instead.
Country Of Manufacture: Specify the country of origin for customs information.
Discontinued: Mark products as discontinued (see our article on discontinuing products).
ImageURL: Add a URL to display a product image. The URL must be publicly accessible online.
Pricing and size tab
While no fields are mandatory on this tab, we recommend entering the product weight to help with courier rules and shipping label creation.
Extra details tab
Configure additional product settings and options.
Infinite Stock: Enable this to override inventory tracking. Use with caution as this can lead to overselling when connected to sales channels.
Categories: Assign products to categories for filtering and rule creation. See the Product categories section below.
Picking/Storage cost tab
Available for Fulfilment and 3PL warehouses only. These settings override the default picking costs configured per client. For more information, see:
Picking Pricing Setup.
Picking Cost Calculation.
Add product images
You can add images to products in two ways.
Upload an image file
Go to Products then click Overview.
Click Actions then click Upload Image.
Click Upload File and select an image from your device.
Add an image URL
Go to Products then click Overview.
Click Actions then click Edit.
On the General page, scroll to the ImageURL field and enter the image URL.
Tip: Use image URLs to display product images from supplier websites or other online sources.
Product categories
Categories help you organize products and create targeted rules.
Create a product category
Go to Products then click Extras.
Click Product Categories.
For 3PL warehouses, select a specific Client or keep as ALL.
Enter a Name for the category.
Click Add.
Delete a product category
Go to Products then click Extras.
Click Product Categories.
Click Delete next to the category you want to remove.