Point needs to be recharged approximately twice a year, depending on the environment and wifi connectivity where it’s installed. You charge it by using the charging cable and a normal charge takes between 4-6 hours. When it's time for your Point to be charged you'll receive an email, then you'll have about two weeks before it the battery drains!

Lights when charging

On the bottom of the device, there is a LED indicating different states in charging.

  • Charging - blinking green. If the battery is entirely empty, it might take take some time for this to happen. 
  • Fully charged - solid green.
  • Contact support to resolve the issue - blinking red.  

Leave your point on while charging. If the device is turned off, the light is disabled. Charging will take a lot longer, approximately 40 hours.

Is Point hardwired? No, it's not and we recommend you to charge Point as described. However, Point works fine if you keep it plugged in with an USB-C. 

 

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