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Help, I can't see my captions
Help, I can't see my captions

How to troubleshoot captions not appearing in a video

David Salib avatar
Written by David Salib
Updated over 5 months ago

Minvo is a powerful tool that captions your shorts with animated captions that increase engagement.

If you don't see your shorts in a video, here are a few things try:
โ€‹

1. Check if the Title is hiding the captions

By default, Minvo hides the captions if a title is shown to keep the viewer's attention on one message a time. If you prefer that both show at the same time, click the Title and toggle

  • Show Title = ON

  • Hide Captions During Title = OFF


โ€‹2. Check the Caption Settings

Under "Advanced" (...) check that "Show Captions" is selected

3. Check the Caption Position

Under "Advanced" (...) check the X, Y, and Scale values. An easy trick is to try setting X and Y to 0, then Scale to 1.

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