Help & Troubleshooting
Find information about your le Chat subscription, common issues, and how to contact support.
10 articles
How is billing handled for an Organization?
My credit card is declined with automatic payment. How can I pay?
My invoice is still pending. How can I pay?
Why don't I see VAT on my invoice?
How can I activate stricter guardrails on Mistral AI models?
How can I increase my rate limits?
How can I manage my le Chat subscription on mobile (iOS and Android)?
How can I upgrade or cancel my le Chat’s subscription?
How can I upgrade to le Chat Pro on mobile (iOS and Android)?
How do I contact Mistral AI support?