Help & Troubleshooting
Find information about your le Chat subscription, common issues, and how to contact support.
9 articles
How is billing handled for an Organization?
My credit card is declined with automatic payment. How can I pay?
My invoice is still pending. How can I pay?
Why don't I see VAT on my invoice?
How can I activate stricter guardrails on Mistral AI models?
How can I manage my le Chat subscription on mobile (iOS and Android)?
How can I upgrade or cancel my le Chat’s subscription?
How can I upgrade to le Chat Pro on mobile (iOS and Android)?
How do I contact Mistral AI support?