When you first download the app, you will be asked to grant permission to access your photo album.  It is important you say YES because it allows you to load your photos and videos and create content.  

If you don't grant access at this step, you can still provide permission by following these steps:

1. Open the "Settings" app on your device

2. Select "Privacy"

3. Select "Photos"

4. Select "PicPlayPost" and make sure "Read and Write" is selected.

Please select an emoji and tell us know if this blog was helpful 😁
Or email us at Team@Mixcord.co if you want to see a blog post on a specific topic.

Thank you!

Did this answer your question?