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All CollectionsInstalling MNTN PixelsAbout MNTN's Pixels
What happens after I install my Pixel?
What happens after I install my Pixel?

What to expect after you've completed your MNTN pixel installation within your site.

Taylor Dunne avatar
Written by Taylor Dunne
Updated over a year ago

First Time Installing Pixels

Pixels are required to launch on MNTN.

1️⃣ Once your MNTN pixels - both tracking and conversion - have been placed on your site, head back into your account for next steps.

2️⃣ Navigate to the pixel page by simply selected "Pixels" from the top-right corner of your account.

3️⃣ Once here, be sure to complete the Provide Site Details section of the pixel step for a seamless and timely QA. Site Details Include:

  • GA Account ID: should you want to track MNTN performance within your Google Analytics dashboard, providing your GA account ID will help our team ensure the integration is set up.

  • Test Site URL: if you are leveraging a test site to place your pixels, please provide that URL in order for our team to QA the setup before your team moves the pixels to the live environment.

  • Out of Stock URL: providing an example out of stock product allows our team to reference its variables to prevent out of stock products from populating your dynamic product carousels.

  • Conversion Point URL: provide an example conversion point(s) URL where your conversion pixel has been placed.

  • Notes: provide any relevant notes that you feel would be beneficial for our team's QA.

💡Note: Find details on MNTN's integrations into GA4 and Universal Analytics here.

4️⃣ As soon as you've provided your site details, click the green I Installed This button. Our team will then be prompted to QA your site to ensure pixels are placed properly.

💡Note: After selecting 'I installed this', it takes 48-72 business hours for our team to QA your setup and provide feedback or approval confirmation.

5️⃣ A member of your support team will reach out with any feedback and follow-ups.

6️⃣ Once approved, you will be notified via an in-app notification.

💡Note: You can return at any given time to grab your pixel code by navigating back to My Account | Pixel.

General Pixel Troubleshooting

You can always reach out to the MNTN support team for help with pixels. Some instances you may need help with:

✅ Re-QAing adjustments to your conversion pixel setup. Adjustments could include:

  • Changing your primary conversion point

  • Adding another conversion point

  • Changes to the conversion pixel's order ID or order amount mappings

✅ Re-QAing your pixels after a site refresh

✅ General troubleshooting

✅ And more.

Once a request is sent by way of the in-app Help Center, our team will then work to relay any feedback associated with the need.

💡Note: For further details on navigating your in-app Help Center, check out this article.

WHERE TO GO NEXT:

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