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Understand MNTN’s Domain Approval

Learn how domains are reviewed and approved for compliance before your campaign launches.

Imani Clark avatar
Written by Imani Clark
Updated over a week ago

Overview

Domain review with MNTN, powered by AI, is quicker than ever through our automated review process.

Domain Review Process

Within minutes upon the creation of your account, Our AI will begin reviewing the text and images on your site. All text and images will be scanned and moderated against MNTN's Site Content Standards and Policies.

Domain Review Status

Once our AI completes its review, there are three outcomes that could occur:

Status

Description

Approved

After a thorough review of the website’s text and images present at the time of our initial analysis, we did not detect any violations of MNTN’s content guidelines.

Escalated

We have found that your company URL did not successfully pass all of our checks. An Intercom ticket has been filed with the reasons for this escalation, and it will be reviewed further by our Platform Experience team.

Failed

Your website is currently in a pending state due to one of the following reasons:

  • Lack of detectable images

  • Lack of detectable text

  • Invalid data

We will automatically retry the review process up to three times. If we are unable to approve the domain after these attempts, it will remain in a “pending” status. Should the issue persist, your domain will be escalated to our Platform Experience team for manual review.

If you're worried that your domain has been escalated or has failed, you can view its status in the General tab under the My Account section of the platform.


📝 Note: If you are unable to locate the highlighted section in the general tab, it indicates that your domain has been approved.


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