After a User is created in MobileServe, when the User clicks the Academy Tab from their user profile, they will automatically join the proper group inside of MobileServe Academy.
If you wish for the User to already be assigned a Course prior to the user taking the action of going into the Academy, then you must first add the user to the Academy.
To create one-off users:
Navigate to the Academy: Log in and access the Academy section.
Select the Correct Group: Ensure you are in the appropriate Group.
Go to Admin: Navigate to the Admin section.
Open Users: Select Users from the menu.
Add a New User: Click on Add User.
Enter User Details: Fill in the required fields:
First Name
Last Name
User Name (Email address)
To add users in Bulk:
Navigate to the Academy: Log in and go to the Academy section.
Select the Correct Group: Ensure you are in the appropriate Group.
Go to Admin: Access the Admin section.
Open Users: Select Users from the menu.
Upload Multiple Users: Click on Upload Multiple Users.
Prepare a CSV File: Ensure your file includes the following column headers:
FirstName
LastName
Email
Import the File: Upload the prepared CSV file and follow the prompts to complete the process.