How do I add Admins to my Sub Orgs?
You have two avenues for granting Admin status:
1. Making an existing user an Admin
-Click the USERS tab
-If the desired users have already created accounts you will see their information on the user list
-Click the name of whoever you want to grant Admin access
-Below their service summary, you'll see three tab options: Service Logs, Opportunities, & Attributes. Click Attributes.
-Towards the bottom of the screen you will see a checkbox next to "ADMINISTRATOR"- check this box.
-Click UPDATE, and they're good to go!
2. Creating a new Admin
-From the Admin dashboard, go to the Users tab -> Click Create User -> Check the Administrator box.
-.Note: If they should be the admin of the entire organization, make sure you select the name of the "Parent Org" when creating the Admin account. If they should only have admin access to one Sub Org, you can select the particular Sub Org on that screen.