Navigate to your MobileServe Admin Dashboard -> Settings -> Integrations -> FACTS. Once on that page, click "Activate." That page has the MobileServe subscription key necessary for activating the sync in FACTS.

Here are the steps for activating the sync within FACTS:

Login to FACTS

Open the menu in the top left corner

Click Security

Click Groups

Click SHIELD icon next to Administrator

Once that page is loaded, go to search bar at the top and type API

Once API Configuration comes up, be sure that “USE” is clicked blue

Log out of FACTS system completely

Log back in uses login credentials

Go back to pancake stack on top left and click that stack

Click on System

Click on Configuration

If it doesn’t automatically show on the left side list, click the middle blue button that says “Open configuration menu”

At the top of the list you should see API Configuration

Click this

Click API Keys at the top left

Click ADD KEY (blue button) -> And follow steps.

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Once you have entered the API key into MobileServe, you'll then need to match the corresponding graduation years to your sub-orgs. You can then click the "Sync Results" tab -> "Run Sync" to kick off a manual sync. NOTE: if the "Notify..." box is checked in your sync settings, students will receive the invite email prompting them to claim their accounts. If that box is unchecked, accounts will be created and you can roll out to students at a later time.