Skip to main content
All CollectionsAcademy Guide | Users
Academy: The Academy Won't Load When I Click the "Academy" Button.
Academy: The Academy Won't Load When I Click the "Academy" Button.

When I open MobileServe in a browser and click "Academy," nothing loads on my screen.

Jacob Schwandt avatar
Written by Jacob Schwandt
Updated over a week ago

If you're attempting to open the MobileServe Academy via web browser (whether on a computer or on your phone), and nothing is loading, then your browser is likely blocking pop-ups due to your settings. In order to fix this, you'll need to adjust your browser settings so that MobileServe is able to open the Academy on your device.

For example: if you go to your iPhone settings -> Safari; you can then allow pop-up windows:

Did this answer your question?