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How to check your internet connection
How to check your internet connection

Check your internet quality and speed from the Conveyor app

R
Written by Remy Franklin
Updated over a week ago

Mobius Conveyor works best when you have a fast, reliable internet connection.

How to check your internet connection from the Conveyor app

To check your internet connection, go to Settings and scroll down until you find "Network Test" under "Support & Reference."

Open Network Test and tap "Start Test" in the upper right-hand corner. You will see a progress bar showing that the test is in progress.

After a few seconds, the results will populate for four variables: Latency, Jitter, Download Speed, and Upload Speed.

What do these numbers mean?

Latency is the round trip time it takes for a data packet to travel from a user to a web application, measure in milliseconds. Any time you make a request for a website, the request travels to a server, the server delivers the webpage, and that data shows up in your browser. Latency is the time it takes for all of that to happen.

A smaller latency number is better. Typically anything under 100ms is acceptable, but some networks will provide speeds as low as 10-40ms.

Jitter is the variability of latency over time, also measured in milliseconds. Any streaming data is sensitive to jitter. For example, high jitter (more variability) can explain why video calls may suddenly lag before coming back just fine.

In general, you'll want to see jitter below 50ms.

Download Speed is a measure of how many megabits your internet can download per second. Higher download speeds are preferable, but you can get away with slower speeds for less data-intensive activities.

In general, you will need a download speed of at least 10 Mbps for a consistent experience while dictating.

Upload Speed is similar to download speed but measures the speed at which data can be sent from your device to the network.

Upload speeds for dictation should be at least 5 Mbps.

If you are experiencing slow internet speeds, contact your internet service provider and they should be able to help you diagnose the issue!

To summarize the required internet connection speeds and quality metrics for dictating with Mobius Conveyor:

Download Speed: greater than 10 Mbps

Upload Speed: greater than 5 Mbps

Latency: under 100ms

Jitter: under 50ms

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