Failure to submit a valid parking photo at the end of your ride may result in a €30 parking fine.
To maintain safe and orderly public bike parking, our system automatically reviews the photo you submit at the end of your journey. Our in-app AI reviews and lets you know that your parking is incorrect and to resubmit the photo. If your bike is parked in violation of our parking guidelines and you decide to override the warning when ending your ride, a €30 fine will be applied.
Why Proper Parking Matters
Incorrectly parked bikes can:
Disrupt public spaces and other road users.
Violate our agreements with local authorities.
How to Avoid Parking Fines
To avoid fines, ensure you:
1. Park in the correct place
•When out and about park only at Public Bike Stands and when ending your trip, only end the trip at bike stands within the operating zones. There is also in-app parking P signs to help you navigate to the closest parking stand.
2. Submit a Clear and Valid Photo
The bike must be visibly locked to a public bike stand.
The lock should be clearly seen in the photo.
The photo must not be out of focus, too dark, or taken from an angle where the lock isn’t visible.
Common Violations That Result in Fines
Parking at a bike stand but failing to lock the bike.
Submitting a photo where the lock cannot be seen clearly.
Uploading a photo that is blurry or too dark to verify proper parking.
Photo Examples
Contesting a Fine
If you believe a fine was applied in error, you can contact us via the messenger in the app to have your case reviewed.