From May 20th, 2025, MOBY is offering a €10 ride credit to eligible new users as part of a limited-time promotional campaign. By participating in this offer, you agree to the following terms and conditions:
Eligibility
The €10 ride credit is available only to new users who register a MOBY account for the first time on or after May 20th, 2025.
Users who previously registered and subsequently deleted their account or uninstalled the app are not eligible for this promotion if they re-register using the same or different credentials.
Account and Payment Requirements
To use the MOBY service, all users (including those receiving promotional credit) must:
Add a valid payment card to their account before their first rental.
Maintain a minimum wallet balance of €5 in order to unlock and ride a bike.
The €10 promotional credit does not count toward the required minimum wallet balance.
Usage Rules and Limitations
Ride credit will be automatically added to the wallet of eligible users upon successful registration.
The ride credit can be used toward the cost of MOBY bike rentals but cannot be:
Withdrawn as cash
Transferred to another user
Used to pay for other MOBY services (unless explicitly stated)
Example scenario: If a user registers and takes three rides of less than 20 minutes (each costing €1.99), their wallet balance will be reduced to approximately €4.03. Before taking a fourth ride, the user will be prompted to top up by at least €5, resulting in a new balance of €9.03, of which €4.03 is remaining promotional credit.
Expiry and Termination
MOBY reserves the right to suspend, modify, or terminate this promotion at any time without prior notice.
Misuse of this promotion, including multiple account creation or other forms of fraud, may result in forfeiture of promotional credit and/or account suspension.