As of July 1, 2025, the minimum wallet top-up amount has been increased from €5 to €10.
This change has been introduced due to a recent rise in misuse of bikes and repeated parking violations by a small number of users.
By raising the top-up threshold, we aim to encourage more responsible usage of the service and reduce instances of incorrect or careless parking.
We understand that this may be inconvenient for some, and we want to assure you that this is a temporary measure as we work to improve service quality for everyone.
Please note: the minimum wallet balance required to start a ride remains €5.
We appreciate your understanding and ongoing support. If you have any questions, our support team is happy to help.