FAQs on the Mentee Experience

Mentees can make changes to their enrollment up until the day before the session start date, with caveats. This means that if you are paired already, you might be alerted to a change of status in your mentee's enrollment.

Mentees have access to a change/drop form linked in their enrollment confirmation email. Learn about our change/drop policy.

If you are already paired and a mentee switches their enrollment, we cannot guarantee they can work with you as their mentor in a future session.

If your mentee asks further about changing sessions, you can always direct them to mentorship@modernclassrooms.org.

As soon as mentees are paired, they will have access to the course and can begin working and submitting before the official session start date.

Mentees will also be able to continue accessing the course following the end of the session date. The Extension policy will still apply, but mentees will continue working with the mentor after the session end date. If at any time you cannot support a mentee, before, during, or after a session, please email mentorship@modernclassrooms.org so the mentee can be re-paired.

You can share the forgot password link. Your mentee’s login email is the email listed in your mentor activity hub.

If your mentee continues to have issues logging in, please have them reach out to us at mentorship@modernclassrooms.org.

Log in to the Moodle course platform to check out the "Events and Submission Calendar" for both session-specific submission deadlines and live event offerings.

Mentors and mentees can see this linked in the right-hand menu under "Helpful Resources" and "Personalized Supports."

The MCP team regularly hosts live events to dedicate time for mentees to work through submissions and get their questions answered live. We reach out to mentors who indicated an interest in leading these virtual events from the Mentor Capacity Survey. Mentors receive a stipend to lead these events and answer mentee questions in breakout rooms.

To see our scheduled "Work with Us" sessions, check out the Events and Submission Calendar linked in the course platform. Typically, these are every few weeks in the school year, including on the weekends, and occasionally throughout the summer sessions.

Mentees should automatically receive a certificate of completion once they have met all requirements of the online course. Mentees can access certificates within the course by visiting this page.

If your mentee is unable to access their certificate, please ask them to email us at mentorship@modernclassrooms.org.

The flagging option in Moodle, the course platform, allows the student user to make a note for themselves about questions in an assignment. Instructors (mentors) aren't able to remove flags, but they don't have any bearing on the score of the module submission.

If your mentee wants to remove the flag, they can navigate to the question on the attempt and click the 'Remove Flag' link to the left of the question box. Here is a screenshot of what that would look like.

Once an educator completes the Mentorship Program, they should automatically see various options for PD/graduate credits linked at the top of their course platform in Moodle. For more information, reference this website.

Options include:

These may change from time to time, so mentees can reference the links in the course platform to see what is uniquely available to them.

Educators from specific partnership districts/schools may have access to additional support based on their partnership agreement.

You might hear mentees mention a "Community of Practice" (CoPs) or "implementation support." The MCP team partners with schools/districts to offer:

"Implementation Support" - select mentees may receive partnership-specific supports, such as classroom visits, invitations to specific MCP & partner events, workshops/events, or professional learning days. These events deepen your mentees' practice of the model and create community-focused discussions to ask questions and learn more as they implement.

Educators from specific partnerships or scholarship regions may be eligible to receive a monetary stipend upon completion of the program (when all submissions are complete).

Stipends are disbursed to eligible recipients on a monthly basis through a gift card platform, Tremendous. If your mentee inquires about their stipend, please direct them to stipends@modernclassrooms.org.