Once you’ve been asked to submit your police certificate via Mojob, you will receive the following notifications:
an email notification containing a link to the Mojob app with the "Obtain police certificate" button.
a push notification on your mobile device, if you use the Mojob mobile app and have push notifications enabled.
a respective message in the chat along with a “Obtain police Certificate” button
Follow the steps below to submit your police certificate.
Click the “Obtain police certificate” button in the chat of your application.
Read the introduction and click “Get Started” to proceed.
Fill out your personal information on the "Police Certificate Check" page. It's important to enter the details accurately, as this information will be included in the application file that you will need to submit on the police website.
After clicking the "Create" button, you will see detailed instructions on how to obtain and subsequently submit the police certificate. At this point, there are two possible scenarios.
4.1. Scenario 1: You do not have a valid police certificate and need to create a new one. In this case, click the “Download an application file” link to download a ready-made PDF application file. Then, click “Sign-in here” to open the police website. Sign in with your ID, select the correct category as shown in the application file, and upload your PDF application file. After you receive the certificate from the police, return to your Mojob account, click the “Submit Police Certificate” button again, and then click “I’ve done this.”
Select the checkbox “Yes, I have followed the instructions” and upload the certificate you received from the police here. Then, click the “Submit Police Certificate” button — and that’s it. The certificate will be made available to the recruiter.
Scenario 2: You already have a valid certificate from the police platform. In this case, simply click the “I’ve done this” button and upload your police certificate.
After uploading the certificate, you will see a “Re-upload” button. If you accidentally uploaded the wrong file or the recruiter requests a new upload, you can replace the certificate by clicking this button.
The recruitment team can still reject the certificate on their end, update some information, and request that you upload a valid document if there was an issue with the previous one. In that case, you will see the “Obtain police certificate” button again.
Once the recruitment team approves your certificate, the upload and re-upload options will no longer be available, and you will see a message confirming that your certificate has been approved.
