Once you’ve been asked to provide the reference contacts via Mojob, you will receive the following notifications:
an email notification containing a link to the Mojob app with the "Choose reference contacts" button.
a push notification on your mobile device, if you use the Mojob mobile app and have push notifications enabled.
a respective message in the chat along with a “Choose reference contacts” button
Follow the steps below to add and edit reference contacts:
Click the “Choose reference contacts” button in the chat of your application.
Follow the instructions and add reference contacts in one of two ways:
Click the Add reference contact button to create a new contact.
Select a reference contact from the suggested list. This list will only appear if you have already added reference contacts on the Profile page.
Note: When you use the Add reference contact option, the reference contacts are also saved on your Profile page. This means you can easily reuse them when you receive another reference check request, without having to add them again.
Fill out the form and click Add
You can add more contacts, if the "Choose reference contact" option is available. If a contact was added with incorrect information, remove it by clicking the "Bin" icon next to the reference contact or edit it by clicking the "Pencil" icon. After adding the contacts, please click the "Submit" button. The contacts will receive a reference survey form via email, which they should complete. The recruiter will also be able to review the reference contacts you have submitted.
The button in the chat will be changed to "Update Reference Contacts." If you entered incorrect information for a contact or if the information has changed, click this button to remove the contact and add/select a new one with the correct details.
Note: If there is no "Bin" icon next to a reference contact, it means the reference has been completed and can no longer be updated. You will also see a message in the chat when a reference contact has made an update to the reference check request.
