When you are asked to provide reference contacts via Mojob, you will receive the following notifications:
An email with a link to the Mojob app and a button labeled “Provide reference contacts”.
A push notification on your mobile device, if you are using the Mojob app and have enabled push notifications.
A message in the chat with the “Provide reference contacts” button.
Follow the steps below to add and edit reference contacts:
Click the “Provide reference contacts” button in the chat for your application.
Read the instructions and then click the “+ Add reference contact” button.
Fill in the form and click “Add”.
You can add multiple contacts if the “+Add” button is available. If a contact was added with incorrect information, remove it by clicking the bin icon next to the reference contact.
Once you have added your contacts, click the “Submit” button. The contacts will receive a reference form by email, which they should complete. The recruiter will also be able to view the reference contacts you have submitted.
The button in the chat will change to “Update reference contacts.” If you have entered incorrect information for a contact, or if the details have changed, click this button to remove the contact and add a new one with the correct information.
Note: If there is no bin icon next to a reference contact, it means the reference check has been completed and can no longer be updated.
You will also see a message in the chat when a reference contact has responded to the reference request.
