Create pay rates & run payroll
Erin Crager avatar
Written by Erin Crager
Updated over a week ago

Before you create staff and assign their default pay rates, you'll need to first create those pay rates to assign. Pay rates can be created in a number of ways, using base rates or percentage splits to name a couple examples.

To get started, click Studio set-up > Pay rates > Add pay rate

To skip to running payroll click here.

From the Add Pay Rate page you'll find each section contains a question mark to hover over. This will give an explanation of how the payment option works.

A base rate is the amount the instructor gets paid for teaching the class, regardless of how many customers register.

Pay per customer tacks on an additional amount for each customer that shows. (note: you can choose to use just Pay per Customer without a base rate if you prefer)

A Percentage split looks at the total revenue of the class and allows you to split it with the teacher, where the teacher receives whatever percentage you list here.

The bottom section includes two settings to consider:

'Only count customers who are checked in' means that:

  • if this setting is toggled on, and

  • a staff member did not check the customer in using the toggle next to their name (or the customer did not check themselves in using the self check-in kiosk), the teacher does not get paid.

'Include customers who have late cancelled' means that if the customer has cancelled out of class, say 30 minutes before it starts, and your cancellation policy has a 'late cancellation period' of 60 minutes, the teacher will still be paid for that customer's attendance.

To check your currently Late Cancellation Policy click Settings > Customers > Cancellation Policy. For guidance, on Cancellation Policy settings see this article.

For a more in depth tour of how each section of the Pay Rates page works, see the video below.

Running Payroll

To run pay roll, click the Run Payroll button in the top right to generate reports based on date parameters you set.

Or, check out this article on a newer combined payroll report we recently rolled out.

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