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I haven't been seeing any emails from you
I haven't been seeing any emails from you

Find out why you might not be receiving emails from Monday Girl and steps to troubleshoot.

Monday Girl avatar
Written by Monday Girl
Updated over 3 months ago

If you're an active member and you have not been receiving regular member updates, event invites, or member notifications from us by email, there are two possible reasons:

A)We're in your spam or junk folder

Check to see if we're there and make sure to add concierge@mondaygirl.ca to your safe send email contacts.

B) You unsubscribed from member updates

No problem! We'll add you back - just send us a quick email to concierge@mondaygirl.ca

Note: We do not recommend unsubscribing from member email updates. Otherwise, you will not receive email reminders about your account renewal, other important updates, and member invites.

Didn't receive a welcome email from us when you signed up initially?

If you have never received a member welcome email from us at all, please let us know by sending us a quick message to concierge@mondaygirl.ca or via Intercom chatbox. We'll make sure to fix that right away!


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