How do I close my Monorail account, and what happens afterwards?
Closing your Monorail account involves specific steps, with considerations for scenarios like app uninstallation, account rejection, and inactivity. Below you’ll find a comprehensive guide to understanding and managing your Monorail account closure process.
Overview of Account Closure Procedures
Monorail offers a straightforward account closure process that ensures your data and linked financial accounts are handled securely. Depending on your circumstances, the specific approach to closing your account may vary.
Key Scenarios for Account Closure:
Uninstallation of the Monorail App: If you choose to delete the app from your device and no longer wish to use your account, this is the first step in account closure.
Closure After Account Rejection: If your account has been rejected or you are no longer eligible, additional steps may be recommended.
Automatic Account Closure Due to Inactivity: Accounts without funds or linked bank accounts are subject to automatic closure following a period of inactivity.
Steps to Close Your Account
1. Immediate Account Closure After Rejection
If your account has been rejected by Monorail, you can delete the Monorail app from your device. No additional steps are required as the account is inactive and will not be used further.
2. Closure By Automatic Process (Inactivity-Based)
If you delete the Monorail app and leave your account without funds or linked bank accounts, your account will close automatically within a period of 60-90 days due to inactivity. During this process, all associated bank accounts are unlinked to ensure data security.
Important Considerations
Linked Bank Accounts: Before deleting the Monorail app, ensure all linked accounts are unlinked and funds are transferred elsewhere, if applicable.
Timing of Account Closure: For inactivity-based closure, the 60-90 day period begins from the date of last account activity.
By following these procedures, you can manage the closing process of your Monorail account securely and efficiently. If you require additional assistance, contact Monorail customer support for personalized help.
Related Topics
How do I unlink my bank account from Monorail?
How long does it take for Monorail accounts to close after inactivity?