If you're experiencing issues with the Monorail app, please contact us through the in-app chat or email our Customer Support team at support@monorail.com. An agent will respond within 24 business hours to help resolve the issue.
In the meantime, try these troubleshooting steps:
Force stop the Monorail app and reopen it.
Restart your phone and try opening the app again.
If the issue persists, our support team will be happy to assist you.
Thank you for your patience!