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Why Am I Getting Paper Statements in the Mail?

Why Am I Getting Paper Statements in the Mail?

Getting paper statements? Electronic delivery likely failed. Contact Support to switch back to paperless.

Meghann Perkins avatar
Written by Meghann Perkins
Updated over 3 weeks ago

Trust us—we’d rather send you electronic statements too.

If you're receiving paper statements, it's likely because your electronic delivery failed. When that happens, our backup is to send your financial documents through USPS to make sure you still get what you need.


📩 Want to Go Back to Paperless?

No problem. Just reach out to Monorail Support and we’ll take care of it.
Once we confirm your email address, we can reinstate electronic delivery for your financial statements.

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