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Why Am I Getting Paper Statements in the Mail?

Getting paper statements? Electronic delivery of your email likely failed. Contact Support ASAP to update email address

Paper Statement Fee Notice

Please be aware that customers receiving paper statements are charged a $5 monthly fee that is pulled from either your portfolio or stock trading account.

To switch back to electronic statements and avoid this fee, please contact Monorail Customer Support at support@monorail.com. An agent will respond to your inquiry within 24 business hours.

đŸ“© Want to Go Back to Paperless?

No problem. Just reach out to Monorail Support and we’ll take care of it.
Once we confirm your email address, we can reinstate electronic delivery for your financial statements.

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