Before installing the charging station, make sure that:
you have a user account and are using the newest version of the Service Installer application. You can request an account at: http://support.alfen.com. Click on 'Sign up for an account'. Note that new account creation may take several working days
your charging station is already connected to internet via Wifi or with an Ethernet cable.
Section A: Hardware setup
You first need to integrate your charger with Monta. This will make us the operator of your charge point. This means we will have control of your charge point and from now on you should use us to start or schedule a charge on your car.
Before selecting "Yes, I'm the installer!", make sure you already have a user account and are using the newest version of the Service Installer application. If you haven't done it yet, please request an account at: http://support.alfen.com. Click on 'Sign up for an account'. Note that new account creation may take several working days.
Step 1: Download the ACE service installer on https://alfen.com/en/downloads and log in
Please note that the ACE service installer must be updated before you proceed. The available updates should pop up as soon as you open the installer.
Step 2: Find the identifier number and copy it
We later will need to insert the identifier in Monta App.
Step 3: Select the Monta preset from the Alfen installer app
The following should be done:
Firmware Monta-A.fwi should be uploaded if lower than 4.14
Firmware Monta-B.fwi should be uploaded if higher than 4.14+
But we always recommend to update to the latest version so B should be the one by default use
Step 4: Click on "Upload Firmware", select "..." and upload Monta-A.fwi or Monta-B.fwi
Click on "Start upload" and update the firmware. You should get a message that the firmware was uploaded successfully, then close.
Step 5: Choose your charge station, which should be integrated
It can be done on the left side of the screen (ID ACExxxxxx)
Click on charge station icon on the top of the screen
Step 6: Check at Backoffice preset = Monta og at OCPP Protocol = 1.6
Section B: Setting up on the Monta Portal
1. Add Charge Point
On Monta Portal click on "Add charge point" under Teams section.
2. Add Charge Point Settings
Select Alfen and the charge point model, put max charging power (this information can be find on the charge point box or should have been provided by the manufacturer in this case Alfen) and select supported connector type.
3. Add Charge Point Details
You can add an existing Charge point group or create one for that specific location. If you already have a Charge point group pointing to the location of the charge point it will be added automatically.
4. Connect to Monta
Important! If you choose "Not now" you can connect your charge point to Monta later. Click on Charge Point Name - Set Integration.
5. Select Brand
6. Select Model
7. Select Integration Method
8. OCPP Integration
Important!! At this point of installation you will need to have the charge point serial number. Add Charge Point identifier and click on "Done, what's next?"
9. Check Connection
Here we verify your connection to Monta. Please wait until the loading bar reaches 100%.
11. Perfecto! You are now connected to Monta!
Congrats! 🤗 You have now successfully installed your charge point to Monta.