Troubleshooting

Some common problems and how to fix them

9 articles in this collection
Written by Drew, Moriah Lemire, and Asaph Nazare

Grace Digital Wi-fi Radio

Written by Drew
Updated over a week ago

International issues

Written by Drew
Updated over a week ago

AM/FM Radio

Written by Drew
Updated over a week ago

Mobile

iOS Podcasts Not Downloading

Itunes Podcasts not downloading? Here are some ideas to troubleshoot.

Written by Drew
Updated over a week ago

Clearing Cache Data

Clearing Cache Data on Google Pixels

Written by Moriah Lemire
Updated over a week ago

Changing Battery Optimization settings on Androids

Changing this setting may help you play the Moody Radio App in the background.

Written by Moriah Lemire
Updated over a week ago

Web player

What to do when my player shows the error “content not found”?

When I clicked play and it gives me the error content not found

Written by Asaph Nazare
Updated over a week ago

Where has my player gone?

When your player has disappeared and do not know where it went

Written by Asaph Nazare
Updated over a week ago

DNS Resolving

International problem with DNS Resolving

Written by Drew
Updated over a week ago