Skip to main content

What is a pre-order?

pre-order means you’re reserving a product before it’s officially available.

Stefanie Broes avatar
Written by Stefanie Broes
Updated over 3 weeks ago

A pre-order is an order you place for a product that isn’t in stock yet, but will be available soon. It’s a great way to reserve your product in advance, especially when we’re expecting high demand.

The estimated delivery timeline is always mentioned on the product page, so you’ll know roughly when to expect your order.

We do everything we can to ship your moonbird as soon as possible once it’s ready. You’ll receive a shipping confirmation with tracking details as soon as it leaves our fulfilment centre.

Did this answer your question?