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When can I expect my refund?

Explains how long it takes to receive a refund and how the process works once a return is received.

Stefanie Broes avatar
Written by Stefanie Broes
Updated over a month ago

Once your return arrives, it can take a couple of days to be checked and cleared at our fulfilment centre. As soon as we get the green light, we’ll process your refund.

The refund will always be issued to the original payment method used to place the order. Unfortunately, it’s not possible to refund via another method.

You’ll receive an automatic email confirmation from our webstore the moment your refund is processed.

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