You can track your order using our Order Tracking page. If your order tracking is not working correctly, please see this page.

You can also track your order by entering your tracking number on any of the following national postal services' tracking pages: USPS, Canada Post, Royal Mail, Australia Post, New Zealand Post.

For USPS, an item may say “pre-shipment” even though it is in transit, simply because the item hasn't gone through customs processing yet. For more info on this topic, see this page.

For any other questions, please contact us using the chat widget on this page.

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