We're committed to ensuring you absolutely love your experience shopping with us. If there's ever any trouble with your order, we want to make it right. Here's a non-exhaustive list of what we'll do to ensure you're completely satisfied.

  • Your order arrived damaged: Please send us a picture of the item you receive so we can verify the issue. Once verified, we'll ship a free replacement item right away.

  • We sent you the wrong item: Please send us a picture of the item you receive so we can verify the issue. Once verified, we'll ship a free replacement item right away.

  • An item doesn't fit right: We're happy to offer a refund or exchange according to our Refund Policy.

  • Your order is experiencing a shipping delay or has gotten lost in transit: Please let us know and we'll investigate with the postal service right away. If your order is significantly delayed or lost in transit, we'll send a free replacement order or issue a refund (depending on your preference).

  • Your order arrived, but you don't want it anymore: We're happy to offer a refund or exchange according to our Refund Policy.

If there's an issue with your order that is not mentioned above, please send us a message using the chat widget on this page. Our team would love to help and will reply to your message within 12 hours.

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