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I keep receiving the error message: "the email address or password you entered is incorrect."

It's possible that you get the error message: "the email address or password you entered is incorrect."

Updated over 11 months ago

If you're seeing this error message, first double-check that you're entering the correct email address and password. Ensure there are no typos or incorrect capital letters.

Next, try resetting your password. You can find instructions in this article: how to reset your password.

If the issue persists, please contact us right away via the chatbot in the bottom right corner or email us at support@moovd.nl.

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