Moovs can have your customers make reservations, and they can request a quote if their inquiry meets specific criteria that you have set.
These are both unique journeys, however the industry leading automation remains constant.
First a quote must be created by the customer and submitted to the operator to review.
And an email is sent to the customer stating that the Quote Request has been received.
Once a price is added to the quote it can be sent to the customer for approval and convert the quote to a reservation. The easiest way is to send the quote as an email that the customer can click into.
Sending a text message to the Booking Contact is an effective to gain the attention of your customers and allow them to access the quote. However, the Quote must first be activated by sending an email.
For the Booking Contact, your message looks exactly like a regular text message.
From either of these options the customer can review the details, complete payment information (if required) and click Reserve to convert the quote. Naturally a Reservation confirmation will be sent to the Booking Contact when the reservation has been made.