You’ll now be able to authorize a credit card through a customer’s contact card in Moovs.
When authorizing, Moovs with place a $0.50 hold on your customer’s credit card. At the same time, Moovs will also check the credit card’s risk evaluation.
So when is the best time to authorize a credit card?
You should authorize whenever you have doubts about the validity of a credit card. By authorizing, Moovs confirms that the card in question is able to receive new charges while completing a risk evaluation.
Is the customer being charged when I authorize their credit card?
No. Authorizing the credit card only places a $0.50 hold, which will clear after 3-7 business days. This is done to ensure the credit card can receive new charges.
Full amount authorization may be released in a future update.
Will this protect me from chargebacks?
This feature will provide additional protection from fraudulent credit card use, which may prevent chargebacks related to fraud.
However, as a business owner, you are your best defense against fraudulent credit card use. The following are common signs that your customer is likely using stolen credit cards:
Common names with odd spellings and/or capitalization
Odd or fake looking emails address
If their email address looks like GTI#)!email@example.com, we recommend you proceed cautiously.
Same or next-day bookings with large dollar amounts
Multiple last-minute bookings with large dollar amounts
Multiple credit cards added to their customer card in Moovs
Multiple failed transactions on different credit cards
Is the $0.50 hold applied to the customer's balance?
No. The hold placed through authorization will clear after 3-7 business days.
I have more questions.
Reach out to us through Moovs chat or at firstname.lastname@example.org