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Moovs Software
All you need to understand how the Moovs Software works
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Moovs Vehicle WidgetCustomizing the Moovs Vehicle widget, horizontal and vertical layouts and custom colors
Fraud PreventionNext steps on elevated payments and fraudulent payments
What do my customers see when using Moovs to make a reservation and beyond?
In Moovs, what is the Dashboard?
What emails are my customers receiving?
I'd Like to Request a Feature.Have an idea to improve Moovs? Here's how to submit that feedback to us.
Moovs Vehicle Setup and Pricing Terminology
How Do I Setup Gratuity?
How do I refer other operators to Moovs?Referral link, refer an operator, refer a friend, operator referral
Creating a Reservation
Where should I put notes for the Driver?
What Drives the Quote Journey?
About Google Calendar Integration
Setting up GNet with MoovsThis will show you how to add your GNET Id to Moovs so that you can receive farm-ins from Operators who use Gridd Net
About Customer Reviews AppSend review links to increase your 5-star ratings on your preferred review platform and receive feedback from your customers.
What are Dispatch Alerts?
Making and Editing Hourly ReservationsHourly Reservations, update reservation times, change the hours on an hourly trip
Reset Password
How to process and view invoice payments?
What is the Booking Tool Reservation Cutoff Period?
Processing Driver Payroll in MoovsUpdating Driver Payouts, Processing Payables, Driver Earnings, Driver reports
Reservation Differences Booking Contact vs PassengerLet's review the differences between a Booking Contact and a Passenger and how to manage those fields through a reservation.
Canceling/Reopening a Reservation
What communication do my customers experience in a quote being submitted?
Adding a Driver to Moovs
What communication do my customers experience during a trip?
Adding Additional Members to your Moovs Account
How do I create an invoice?Creating and sending an invoice
Hiding Vehicles on the Booking Tool
Customizing the Dispatch List View Page
Updating a Booking Contact’s Information
About Driver Platform AppDriver tracking, ETAs, ride reports, driver availability, accept/deny jobs
Assigning a Driver to a Reservation
Base Rate Automation Overview
Quote AutomationEnroll your quotes to increase your conversion
Deadhead, Deadhead Rate Per Mile, and Total Deadhead Duration Overview
How do I Take a Deposit Payment?
How to use the Company Contact feature
How do I charge for Meet & Greet Services
Can I Pause My Subscription? Exploring Flexibility and AlternativesIn this article, we address pausing Moovs. While we don't offer subscription pausing, we provide alternative options for flexibility.
How do I fix a White Screen on the Driver App?
Updating your iPhone Settings for enhanced Moovs Driver notifications
How can I convert an Hourly Trip to a One-Way trip, or vice versa?Here are the instructions on how to change an Hourly Trip to a One-Way trip, or vice versa in the Moovs platform.
How Do I Setup Base Rate Automation for my VehicleIf you would like to have your pricing calculated automatically, please follow these steps
Custom Domain
How do I Embed the Moovs Booking Tool on my Website?
Setting up and Troubleshooting Custom Email Domain in GoDaddy
Sending Confirmation Emails
Zone Pricing Deep DiveHow to create Zones and optimize your pricing options
Requesting Payment from a Customer
Removing/Swapping the Logo Image
Removing/Swapping the Booking Tool Image
Updating a Customer’s Credit Card Information
Dynamic PricingSetting up dynamic pricing rules.
Adding/Updating Banking for Payouts
Terms & Conditions
Preferences Settings
Company Settings
Cancellation Policy
Booking Tool Settings
Communications Settings
Payments Settings
Driver Notification: Remind driver to accept or deny pending jobsThis article explains in more detail how this notification works
Driver Notification: Send trip reminder texts to driverThis article explains in more detail how this driver notification works
Driver Notification: Remind driver to update trip statusesThis article explains in more detail how this notification works
Driver Notifications: Send driver a text if flight time is updatedThis article explains in more detail how this notification works
Add the Customer Portal Widget to Your WebsiteAdding the widget for your customers ensures they can easily and quickly book trips directly from your website
How to Add the Customer Portal Widget to Your Webflow WebsiteHere's a step-by-step guide for adding the customer portal widget to your Webflow website:
How to Add the Customer Portal Widget to Your WordPress WebsiteHere's a step-by-step guide for adding the customer portal widget to your WordPress website:
How to Add the Customer Portal Widget to Your Squarespace WebsiteHere's a step-by-step guide for adding the customer portal widget to your Squarespace website
How to Add the Customer Portal Widget to Your Wix WebsiteHere's a step-by-step guide for adding the customer portal widget to your Wix website
How to Add the Customer Portal Widget to Your Shopify WebsiteHere's a step-by-step guide for adding the Customer Portal widget to your Shopify website
Farming-out BasicsMoovs Affiliates, External Affiliates and more.
Farming-out to Moovs AffiliatesUnderstand how farming-out to existing affiliates who are on the Moovs Software works
Farming-out to External AffiliatesSetting up Moovs to farm-out to Affiliates who are not on Moovs Software, linking external vehicles and external drivers
Searching for Moovs Affiliates in a Service Area
How do I create and use an External Affiliate?
Moovs Assistant Farm-in Help DocumentThis document will guide you through the feature, limitations, and procedures of Moovs Assistant Farm-in.
How to Check the Farmed Trips of an AffiliateThis guide will walk you through the steps to access and review farmed trips linked to a specific affiliate within the Moovs App.
Getting Started with a Moovs Website
Adding Vehicles to your Moovs WebsiteSee how to publish vehicles from Moovs to your Moovs website
Adding Your Logo to Your Moovs Website
Adding the Booking Tool Form to your Moovs Website
Linking the “Book Now” Buttons in your Moovs Website to your Booking Tool
Can I preview the Website Templates?Website Templates Previews for all Moovs Websites
Intro Moovs Payments FeaturesMoovs payments, saving cards, charging customers, payment links and more
How do I process a refund?
When will I receive a Moovs Payments payout?
Moovs Payments' Risk Notifications
When are my Moovs Payments transactions batched or settled?
How do I set up Moovs Payments?
Charging a Customer for Incidentals/Overages after they’ve Paid
What is Moovs Payments?
Authorizing Credit CardsVerify credit cards by placing a small hold on them.
Processing a Payment
Charging a Deposit
Chargebacks and inquiriesLearn how to better understand how chargebacks and inquiries are resolved.
How to Charge Customers Per Trip if a Reservation has Multiple Trips
How to Pay/Charge Moovs Affiliates for Farmed Trips