Submit a Request
Open the app and tap Menu (☰) in the top corner.
Select Settings.
Tap Deactivate Account.
(Optional) Fill out our brief survey to tell us why you’re leaving.
Confirm by tapping Deactivate.
What happens when you deactivate
You’ll be logged out on all devices
Your login credentials will be disabled
Any unredeemed rewards or cash back will be lost
Data retention policy
To comply with US financial regulations, we retain your identity verification and transaction records for five years after account deactivation.
If you have any questions or need assistance, feel free to reach out to our support team. We’re here to help!