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Common Security FAQs

Written by Dr. Harvinder Power

1. What security measures does Motics use to protect my data?

Answer:

  • Motics utilises industry-standard encryption technology to secure all data.

  • Data is encrypted both during transmission (using protocols like TLS/SSL) and while stored on secure servers.

  • These measures ensure that your sensitive information is protected against unauthorised access.


2. How does Motics process and store my data?

Answer:

  • Data is processed in line with strict security protocols that comply with relevant data protection regulations.

  • It is stored on secure servers with multiple layers of protection to prevent unauthorised access.

  • Regular audits and security assessments are carried out to keep our data handling practices robust and up to date.


3. Is my data used to train AI models?

Answer:

  • No, your data is not used to train our AI models.

  • All information remains solely for your documentation and operational use, ensuring that your data is kept private and secure.


4. Can I delete my data if I wish to?

Answer:

  • Yes, you can have your data deleted upon request.

  • Motics is committed to giving you full control over your personal information, and our support team is available to assist with any deletion requests.


5. How can I manually delete my data from my Motics account?

Answer:

  • You can manage your data directly through your Motics account settings.

  • Simply log in, navigate to the relevant settings section, and select the option to delete your data.

  • This self-service option empowers you to maintain control over your personal information at all times.

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