What should I do when using Motics on a shared computer?
Always log out from your Motics account once you’ve finished using the system on a shared computer.
Think of it like closing the door after visiting a patient’s room - you ensure that no one can inadvertently access your sensitive information later.
How can I secure my Motics account with a strong password?
Use a long, complex, and hard-to-guess password for your Motics account.
We recommend using a password manager with a secure master password to generate and store your passwords safely.
This approach is similar to using a digital safe: your master password acts as the key that unlocks a vault filled with unique, secure combinations for each account.
What precautions should I take when accessing Motics on public Wi-Fi?
Be cautious when using public Wi-Fi networks, as these can be less secure.
If you must access Motics on public networks, consider using a Virtual Private Network (VPN) for an added layer of security.
This is akin to using a secure, private consultation room rather than a public waiting area - keeping your data away from prying eyes.
How does Motics ensure the security of my data?
Cloud Storage Security: Your data is stored on the cloud with robust security measures in place.
Encryption: We encrypt your data both at rest and in transit, meaning it’s protected both when stored on our servers and when being sent over the internet.
Imagine your data is like confidential patient files kept in a high-security vault, with each file protected by multiple locks and security checks.
What is the role of two-factor authentication (2FA) in securing my account?
Two-factor authentication adds an extra layer of protection by requiring not only your password but also a code generated by an authenticator app.
This significantly reduces the risk of unauthorised access, even if someone manages to obtain your password.
For more details on how to set up 2FA on Motics, please refer to our dedicated article linked at the bottom of this page.