This article gives you an overview of available user roles in MotionTools and what their permissions are.
Overview
Introduction
A user is a known and authenticated person in MotionTools who signs in with a unique email address and password. Each user belongs to a specific Tenant on the MotionTools Platform. The available features and data depend on both the tenant and the user's role. Users can only have one role at a time.
Supported user roles
MotionTools currently support the following user roles:
Admin - has access to all features and data and can change configurations, and invite other users
Organization Manager - manages organizations, drivers, and sub-fleets
Customer - creates, manage, and tracks the progress of bookings and packages
Driver - executes tours which can consist of multiple bookings and packages
Please note that a dispatcher can either be using the role "Admin" or the role "Organization Manager". If a dispatcher should be able to oversee the complete operations of a business and should be able to manage customers and partners, they should have the admin role. If a dispatcher should only manage one of the service areas and only some of the driver workforce, then the org manager is sufficient and the better choice.
Basic features such as signing up, logging in, and profile editing are available to all user roles. Any user account can also be blocked or anonymized.
Planned features
We plan to introduce "custom permissions", which will allow you to create sub-roles of the ones mentioned above with fewer permissions. This could be a warehouse worker who would only be able to use the package scanner in the driver app, but not actually execute tours, or an admin who acts more as a lead dispatcher, so can only manage operations, but not change any configurations.