Firstly, we apologize for any inconvenience this may have caused. To address the issue, please follow these steps:
Contact Support: Reach out to our support team as soon as possible. You can reach us directly in the app or by emailing us at support@motowatchdog.com.
Remote Update: Once you've contacted support, we can attempt to resolve the issue remotely. Our devices are equipped with the capability to receive updates and fixes remotely, which can often resolve common issues without the need for physical repairs.
Further Assistance: If the remote update does not resolve the issue, our support team will provide you with further instructions on how to proceed. This may include returning the device for inspection or receiving a replacement if necessary.
Rest assured, we are committed to ensuring that your device functions properly and will do our best to resolve any issues promptly.