MoveData requires permission to access your Salesforce instance. This is to facilitate the pushing of notifications from connected platforms into Salesforce. This article details the options available to an organisation regarding the authorised user and associated permissions.

There are three considerations when configuring the authorised user:

There are two approaches to a MoveData user that organisations use:

A dedicated MoveData user is the most secure and traceable approach. This is because a dedicated user allows your organisation to clearly see all changes made by the authorised user. It also provides greater controls around the operation of the authorised user given permissions can be focused specifically for your integration. However, this may come with a greater cost as a dedicated Salesforce Licence is required.

A shared authorised user is a common approach, often named System Administrator or System Integration. This approach allows your organisation to share the cost of a single licence across multiple purposes and/or integrations, resulting in lower Salesforce licensing fees.

MoveData will execute as the authorised user and, as required by Salesforce, a user must have a Salesforce Profile assigned. The options for this profile are listed below:

Most organisations will run MoveData under a user with the System Administrator profile. Using the System Administrator profile provides the lowest maintenance solution but does allow access to all data and elevated privileges in your Salesforce Org. However, this is often necessary as the authorised user will typically require access to core fields, objects and records to process notifications into Salesforce.

Larger organisations may elect to use a general or existing customised profile under a standard licence for their MoveData implementation. In this scenario, the assigned profile will need to provide all required permissions for the integration to function. Core MoveData operations can be granted by assigning the MoveData-maintained permission sets which is covered in Granting MoveData Permissions.

MoveData does not support the free Salesforce Integration licence (link). This is due to the limited API-only nature of these licences. The MoveData User must be able to execute Salesforce Lightning Flows and this is not possible using the Salesforce Integration licence.

MoveData provides Permission Sets for the core application (MoveData Application) and Extensions (for example, MoveData NPSP Extensions). These are configured to provide the minimum permissions required for the MoveData application and extensions to run. However, these do not take into consideration any additional business logic you might implement into your integration. If you are reading or setting additional fields as part of your implementation, permissions to these fields and objects will need to be made available via the user's profile or additional permission sets.

It is common for organisations to have a general System Administrator user with the System Administrator profile being shared across a number of integrations and functions. With the MoveData permission sets assigned, this is user is typically ready for use.

To specify the user MoveData is to execute under you first need to login as the desired user. Once you have logged in, open MoveData using the Salesforce App Launcher and select the Settings tab. If the MoveData application is not visible in the App Launcher, the logged in user does not have the requisite permissions required to administer MoveData.

Settings Tab in the Salesforce MoveData App

On the General you will see a section called Authorise MoveData. Click the Authorise button and a new tab will open to authorise MoveData under the user you are logged in as.

Authorise MoveData on Settings Page

Salesforce will note that MoveData requires full access to Salesforce at any point in time. This is required for MoveData to function.

Salesforce Grant Access Screen

Once you click Allow you will be presented with the following success screen:

MoveData OAuth Success Screen

To revoke access, note the authorised user and open their User record via Setup (Setup → Users → User). Scroll down the page until you see OAuth Apps:

OAuth Apps on a Salesforce User Record

Find a MoveData entry under Application and click the Revoke link. All future notifications will encounter the following error and will be marked as Failed:

MoveData Notification with Revoked Access