Please keep in mind, this is only if you've applied through mRelief. If you applied directly through your state portal, please contact your state SNAP office. We cannot submit documents for non-mRelief applications.
If you applied through mRelief, here are some helpful yips on how to text a photo from your phone:
1. Place your document on a flat surface in a well lit room.
2. Open the camera application on your phone.
3. Turn off the flash to help prevent glare.
4. Take a photo of your document from directly above, not at an angle.
5. Double-check the photo you just took. Make sure it's not blurry and the wording can be read.
6. If it’s an ID, flip it over and take a picture of the back of your ID.
7. To text the picture, click on it and and select the “share” button, which looks like a sideways v with three little dots.
8. Share it to “messages” and select the text thread with mRelief or just text the photo to us at (415)980-8793. Make sure the picture is attached to the text message and hit “send”.
9. You’re all set!
For a visual step by step guide, click the link below:
If you did not apply through mRelief and you're wondering how to submit your documents, please call your state or local SNAP office for more help: