An OMNY account centralizes and unifies your experience with the MTA’s new fare payment system. An OMNY account brings together your trips and charges, and offers you many self-service tools, allowing you to manage your account quickly and easily. By registering for an OMNY account, you gain more control of your everyday experience.
Adding payment methods and managing your account
You can add payment methods to your account by logging on our website. Simply sign in to your OMNY account, access the Wallet page, and select Manage Payment Methods. You'll be able to see your trips and charges all together even if they are on different cards.
Reloading Your OMNY Card
Once you've added your OMNY Card to your OMNY Account, you can reload it online. There is a $5.80 minimum per reload, and can add a maximum of $136 to your card in a 72-hour period.
You can store up to $315 on your OMNY card.
Suspending and reactivating payment methods
You can suspend or reactive a payment method at any time. This option is useful if you have misplaced your card or want to stop using your card temporarily. Simply log into your OMNY account, view the OMNY Wallet page, and see all cards associated with your OMNY account.
After you follow the steps shown, you will receive an email confirming the suspension or reactivation of your card.
Recovering a lost/stolen OMNY Card
If you added your OMNY Card to your OMNY Account, you can suspend the card anytime and transfer the balance to a replacement card. OMNY Customer Service can also perform these actions for you if you have an OMNY account.
Setting up a PIN
Establishing a Personal Identification Number (PIN) is not required. However, if you set up a four-digit PIN, you can use it to manage your OMNY account in many ways, such as checking your trip history by contacting OMNY's automated telephone system 24/7 by phone at 877-789-6669.
You can set up or change your PIN by logging into your OMNY account and selecting Account Settings.