The information in this article applies to Journalists listed in Muck Rack's database. For information geared towards PR professionals, check out our Engage with a Journalist Profile article.
Manage A Journalist Profile
Take control over your Muck Rack journalist profile by adding your own images, articles, social media, and ensuring your pronouns are correct. Muck Rack encourages journalists to define how they are seen by PR professionals, other journalists and members of the media.
Customize Your Profile Photo
Your Profile Photo in Muck Rack is the image that will be displayed when you show up in Muck Rack searches.
Go to your Profile > Edit Profile.
Upload an image by selecting Choose file, selecting a photo from your files, then selecting Save Changes at the bottom of the page.
You can remove an existing photo by checking the Remove image box and clicking Save changes.
Customize Your Profile URL
The handle at the end of your Muck Rack URL (e.g., http://muckrack.com/HANDLE) can be customized to be more memorable or match other social handles.
Go to your Profile > Edit Profile
Go to Custom URL and enter your desired handle into the text entry box.
Select the Change URL button to save your new custom URL.
Profile Options
Use the table below to learn about the different customizable elements of a Journalist Profile. Another key feature is the 'As Seen In' section, which highlights the publications where your work has appeared. This section is automatically generated but can be influenced by associating articles with your profile.
You can manage your profile independently through various settings, such as updating your bio, managing your portfolio, and adjusting privacy settings, without needing to contact support.
Bio & Title
Option | Description |
Profile Image | Upload an image to represent you on Muck Rack |
Biography | Some information about you in under 1,000 words |
Locations | Locations you are in |
Job Title | Your job title |
Pronouns | Your pronouns |
What Topics Do You Cover? | Any topics you typically cover |
What topics do you NOT Cover? | Any topics you do not cover |
Contact Information
Option | Description |
Enter the email where you would like to receive pitches. If you prefer to opt out, you can also hide your email. | |
Phone | Display a phone number for registered Muck Rack users. You can also hide your Phone number. |
Pitch Preferences
Update your pitch preferences to help PR professionals communicate better with you.
Option | Description |
Pitch Preference Questions
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Verification
If you are not verified, you will see a banner providing information about requesting verification. You can also add additional information about yourself to improve your chances of being verified. Learn more in our Journalist Verification article. Working with verified outlets and ensuring regular bylines can improve your chances of meeting Muck Rack’s verification criteria.
Option | Description |
X (Twitter) Account | Add your X account (not required) |
Jobs Title | Provide your job title |
Beats | Provide some beats you frequently write about |
Locations | Provide your location(s) |
Media Outlets | You must be a journalist employed by the requested media outlets or choose freelance if working independently. Selections are subject to the approval of Muck Rack's editors. |
Social Links
Option | Description |
Website | Add your website URL |
Contact Form | Add your contact form URL |
Blog | Add your blog URL |
RSS Feed | Add your RSS feed |
Newsletter | Add your newsletter information |
Social Networks |
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Awards
Provide information about any awards you have won.
Option | Description |
Awards
| Fill out the details about your Awards.
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Interview
A space to provide more details about who you are. You can submit answers to various questions so Muck Rack users can learn more about you.
Option | Description |
Interview
| Fill in any questions you like! In order to delete interview answers, just go through the process and clear the text before clicking Submit answer. |
'As Seen In' Section
The 'As Seen In' section showcases the publications where your work has appeared. It is automatically generated based on the articles linked to your profile and ordered by the outlet's UVM (unique visitors per month).
While the order cannot be manually changed, you can influence this section by adding or removing articles associated with specific outlets. If all articles on your profile are hidden, the 'As Seen In' section will not display. To enable it, ensure your articles are visible.
Adding Media Outlets
To add media outlets to your 'As Seen In' section:
Ensure your byline is associated with the articles you want to display.
Provide the names of the outlets or specific article links to Muck Rack support for configuration.
Set rules for those outlets to attribute your work correctly. This process ensures that the outlets and articles you want to highlight appear in your profile.
Submit the outlet’s homepage URL along with links to your published work at that outlet to Muck Rack’s Editorial team for review. Once reviewed and added to the database, your articles can be associated with your profile.
Removing Media Outlets
To remove media outlets from your 'As Seen In' section:
Identify the outlets you want to remove.
Request the removal of the associated article links from your profile.
Once the links are removed, the outlets will no longer appear in the 'As Seen In' section.
For example, syndicated outlets like MSN or Yahoo can be removed by deleting their associated article links. Note that removing syndicated articles will also remove their links from your profile.
Managing Syndicated Articles
Syndicated articles are often linked to multiple outlets. If you choose to remove syndicated outlets from your profile, the associated article links will also be removed. You can confirm whether you want to keep the original publication while removing the syndicated links. This ensures that your profile reflects only the outlets you prefer.
Impact of Profile Settings
Your profile settings can influence the 'As Seen In' section. For instance:
If you hide your articles, the media outlets tied to those articles will not appear in the 'As Seen In' section.
Outlets linked to your job title (e.g., your current employer) may still appear even if articles are hidden. To display more outlets, unhide your articles in your profile settings. This allows the associated outlets to reappear in the 'As Seen In' section. Additionally, you can manage syndicated articles and adjust profile settings to better reflect your professional portfolio.
The 'As Seen In' section will not display at all if all articles on your profile are hidden.
Privacy Options
Show or display elements of your account
Option | Description |
Hide articles on my profile | Muck Rack attempts to find articles written by you to automatically add to your profile so it's always up-to-date. Check this box only if you'd like to hide those articles. You can still manually add articles to your portfolio. |
Hide tweets on my profile | The X Feed section of your profile will be hidden and posts will not be displayed. |
Hide my profile entirely | Your public profile will be hidden. You will still be able to log in and use Muck Rack. |
Learn More About Privacy
Learn more about privacy in our Privacy in Muck Rack for Journalists article.
Manage Articles and Portfolio
Content on profiles is split up into two sections: Articles and Portfolio. Articles is automatically updated and managed by Muck Rack. Portfolio is managed by you and is a place to showcase your best work.
Add Articles to Your Profile
Our scraper lends a helping hand of pulling in the bylines of writers to create Muck Rack profiles, but sometimes an article can be missed or scraped without an author having been assigned. If you have an article that you would like to add to your profile, you can use our Who Shared My Link tool to post your work to the Articles section of your page. Adding articles to your profile also populates the 'As Seen In' section, showcasing the publications where your work has appeared.
NOTE: If you would like to include a print article on your profile, please follow the steps to add items to your Portfolio.
Select Who Shared My Link from the main navigation bar.
Paste the link to the desired article into the text field, then select Calculate shares. Once submitted, this will:
⚠️ IMPORTANT: If the article was not assigned to your page or you have a large number of articles you’d like to add, reach out to the Editorial Team at hello@muckrack.com and we’ll be happy to help.
You can also request the inclusion of a media outlet in the database by providing its homepage URL and links to your published work at that outlet. This ensures your articles are accurately associated with your profile.
Licensed and Total Article Counts
Your Muck Rack profile displays two article numbers: a count of licensed articles and a count of total articles in our database. These two numbers may differ.
Licensed articles are articles that Muck Rack has the rights to display on journalist profiles based on our content licensing agreements.
Total articles reflects the full number of articles attributed to you in the Muck Rack database, including articles that cannot be displayed due to copyright or licensing restrictions.
Due to licensing and copyright agreements that stipulate where and how long content can be displayed and retained in our system, some articles are not available on journalist profiles or may be moved when licensing agreements expire or change.
For example, content from outlets like The Times and Wallpaper Magazine may be restricted due to licensing agreements, requiring access through official feeds or login credentials. Additionally, articles that are no longer live on the publisher's website cannot be retroactively added to the database. For example, content from News UK publications (e.g., The Sun) and certain DailyMail articles are restricted by copyright agreements. These articles can only be supplied via official feeds and may be retained for a limited time.
⚠️ Important: This limitation exists to protect Muck Rack users from incurring significant copyright fees or legal liability.
NOTE: The total article count is visible on your public-facing Muck Rack profile and helps represent the full depth of your published work, even when some articles cannot be displayed due to licensing restrictions.
This feature was introduced in response to feedback from journalists who wanted their complete body of work acknowledged on their profile.
Group Duplicate Articles on Your Profile
To offer greater flexibility over how you organize your articles, you have the option to group duplicate articles on your profile or display each duplicate separately.
By default, duplicate articles will be grouped together. If you'd like to change this, you may navigate to Your profile > Edit profile > Article Settings > Duplicate Content.
Add Items To Your Portfolio
You can build your portfolio to display your best articles front and center on your profile. As your portfolio is located above your articles section on your profile, you’ll want to be sure you include your best works in your portfolio. These articles will be highlighted at the top of your page. By contrast, the Articles section of your page will show your work in chronological order, starting with the most recent.
Go to your Profile > Edit Profile.
Go to Portfolio and enter a link into the Add To Your Portfolio section before selecting the 'Add item' button.
If needed, edit the details of the article. These will be displayed to Muck Rack users as a preview of the article.
Title: Name your articleMedia Outlet: Where the article is published
Description: Preview the article, or describe it
URL: Provide the article URL
Publication Date: The date the article was published
Image: An image to represent your article
PDF: A PDF of the article
⚠️ Important: When you add an item to your portfolio, it does not automatically add it to the Articles section of your profile or to the larger Muck Rack database searchable to other users. To add an article to the Articles section of your profile, see instructions above.
Portfolio Options
The Portfolio section allows you to manage the look and feel of your portfolio. Use the table below to learn more about the settings available to you.
Setting | Description |
Reorder Items | Reorder your articles by selecting Reorder Items and dragging the articles into the placement you want. Then select Save Changes at the bottom. |
Edit and Delete | Next to every article, you can choose to Edit or Delete the article. |
Order By Date
| Order By Date allows you to adjust the order automatically to the publication date of the articles. |
Delete an Article From Your Profile
There are a few reasons why you may need to have an article removed from your profile and how you do so will depend on where that article appears.
Delete an Article in Your Portfolio Section
If the article appears in your Portfolio, you can manually remove it using these steps:
Go to your Profile > Edit Profile.
Go to Portfolio and select the Delete button next to the article you wish to remove.
Delete an Article in the Articles Section
If the article appears in the Articles section of your profile, you will need to reach out to our Editorial team to have it removed.
If an article is misattributed to you, you can request Muck Rack to implement a filtering rule to prevent future misattributions. Notify the team about any misattributed articles and ask them to add a rule to your profile that filters out similar incorrect articles. This proactive step ensures your profile remains accurate.
Please reach out to the Editorial Team at hello@muckrack.com, provide the URLs for any article you would like removed, and we will remove them for you.
Troubleshoot Your Profile
Use the table to learn the solutions to common concerns with Muck Rack profiles.
Issue | Solution |
An article associated with your profile that does not belong to you. | If you see an article on your profile that does not belong to you, you may flag incorrect bylines by selecting the "Issue with article?" option or reach out to us directly support@muckrack.com.
Provide the URL of the article and explain the issue (e.g., incorrect author attribution). The Editorial team will review your request and remove or correct the attribution if necessary. |
The X (Twitter) account associated with your profile is not yours | If you see that your articles appear on a page that is linked to someone else’s X handle, please reach out to the Editorial Team at hello@muckrack.com and we will remove that handle and add yours in its place (if desired). |
Missing articles on your profile | Start by refreshing the page and clearing your browser cache. Then, check the Articles section of your profile to ensure all articles are visible.
If issues persist, verify that your byline is correctly associated with the missing articles and contact support for further assistance.
See more details below. |
Missing Articles on a Journalist Profile
If you notice that some articles are missing from your Muck Rack profile, there are several potential reasons and solutions, such as technical configurations, licensing restrictions, and bulk article addition processes.
Troubleshooting Missing Articles
Refresh and Clear Cache: If articles are not displaying correctly, start by refreshing the page. Then, clear your browser cache and history before reloading your profile. This often resolves display discrepancies and ensures all articles associated with your profile are visible.
Check the Articles Section: Navigate to the Articles page on your profile. This section displays the complete list of articles that Muck Rack has linked to your profile. Ensure you are logged in to view all available content.
If recent changes to your profile do not appear, refresh the profile page. If the issue persists, clear your browser’s cookies and cache, then reload the page.
Licensing and Copyright Issues
Unavailable Articles Due to Licensing: Some articles may not appear on your profile due to licensing and copyright agreements. For example, content from outlets like The Times and Wallpaper* Magazine is subject to restrictions and may only be accessible through official feeds or by logging in. These restrictions are in place to avoid copyright fees or legal issues.
Removed or Inaccessible Articles: If an article is no longer live on the publisher’s website, Muck Rack cannot include it in its database. Once a page is removed or becomes inaccessible, it cannot be captured retroactively.
Bulk Article Addition Process
If you have a list of missing articles, you can provide their links to Muck Rack for manual addition. Here’s how the process works:
Compile a list of article links (e.g., in a spreadsheet).
Submit the list to Muck Rack for processing. (reach out to the Editorial Team at hello@muckrack.com)
During processing, duplicates and dead links will be removed, and valid links will be imported.
NOTE: The final number of added articles may be lower than the original list.
Technical Configurations for Article Visibility
Byline Association: Ensure your byline is correctly associated with the missing articles. If the byline is not linked, the articles may not appear on your profile.
Auto-Attribution Rules: Configure auto-attribution rules for specific outlets. This ensures that future articles from those outlets are automatically added to your profile. Once set up, past and future articles should display without manual intervention.
By following these steps, you can resolve most issues related to missing articles on your Muck Rack profile. Whether the problem is technical, related to licensing, or requires manual addition, these solutions provide a comprehensive approach to ensuring your profile accurately reflects your work.
Frequently Asked Questions (FAQs)
Question | Answer |
What's the maximum image size for portfolio thumbnails? | While there is no specific maximum image size, we recommend that any images added to portfolio items be in a square 1:1 aspect ratio and at least 220x220 pixels |
How can I add articles that are missing from my profile? | For online articles, you can follow the steps listed for adding items to the Articles section of your profile. You can also add online articles to your Portfolio if you would like.
For print articles, you can follow the steps listed for adding items to the Portfolio section of your profile.
For more information on addressing missing articles, see this section above. |
What is the maximum character limit for a portfolio item's description? | While there is no specific character limit, only about the first 100 characters will display in grid view. The first 370 characters will show in list view. |
What's the difference between adding a link via the Portfolio or running the article link through Who Shared My Link? | Articles can only appear in the Portfolio section if added manually to a journalist profile by the journalist that profile belongs to using the steps listed above.
Articles can only appear in the Articles section of a profile if the article has been ingested into Muck Rack's database, either automatically, manually by our Editorial team, or by a journalist running the article link through the Who Shared My Link tool, as shown above. Doing this would also result in the article appearing in Article Search results across Muck Rack, making it discoverable to others via Muck Rack. |
Can I add print articles to my profile? | Yes; print articles can be added to your Portfolio by following the steps listed above. |
Why are there articles on my page that I didn’t write? | While Muck Rack’s automatic scraper does the heavy lifting of accumulating everyone’s work and creating Muck Rack profiles, it isn’t always perfect - especially when it comes to two separate authors with the same name. For this reason, real-life humans on Muck Rack’s Editorial Team work everyday to make sure that each profile is kept as up to date as possible and that bylines appear correctly on the right author’s page.
Claiming your profile will grant you access to make edits to the majority of your profile, but any edits to bylines must be made by our Editorial Team to ensure correct attribution.
You may flag incorrect bylines by selecting the Issue with article? option or reach out to us directly support@muckrack.com and we’ll work to make the necessary corrections. Be sure to provide as much details as possible to ensure the issue gets resolved as soon as possible.
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I need to delete an article from my profile's Article section, but I don't see a delete option. How do I do this? | Please reach out to the Editorial Team at hello@muckrack.com, provide the URLs for any article you would like removed, and we will remove them for you. |
How do I add a publication to "As seen in" in my profile? | Please reach out to the Editorial Team at hello@muckrack.com or via the Chat widget in the bottom right-hand corner. You may asked to provide the URLs to any content you have written for that publication or additional details. |
How is the order of outlets in the 'As Seen In' section determined? | The order is based on each outlet's UVM (unique visitors per month), with higher UVM outlets displayed first. |
Can I manually reorder the outlets in the 'As Seen In' section? | No, the order is system-determined and cannot be manually adjusted. |
Why are some of my articles not showing on my profile? | Due to content licensing agreements, Muck Rack is only permitted to display certain articles on journalist profiles. Articles not covered by these agreements cannot be shown, even if they are tracked in our database. This is not a reflection of the quality or validity of your work. |
Why does my profile show two different article numbers? | Your profile displays a count of licensed articles (those Muck Rack is permitted to show) alongside the total number of articles attributed to you in our database.
Some of your articles may not be displayable due to copyright and licensing restrictions, which is why these numbers can differ. |
Can I use the total article count to represent my full body of work? | Yes! The total article count is displayed on your public Muck Rack profile so that your complete body of published work is acknowledged, even when individual articles cannot be displayed. This was introduced based on direct feedback from journalists. |
How can I preserve portfolio entries if an outlet shuts down? | To preserve access to articles from a shut-down outlet, upload PDF versions of the articles to your Muck Rack Portfolio as a backup. This ensures that the content remains accessible even if the source pages are no longer available. |
Get Help
For additional help, contact support by choosing the chat icon in the bottom right-hand corner of the screen and selecting Messages > Send us a message.
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