Playback Rentals FAQs

Using a Rental unlocks all 12 keys for a song on one device, for 7 days (Exact time). So if you rent a song on an iPad at 4:00pm on a Monday, it will be available in all 12 keys on that device until the next Monday at 4:00pm. Loading the tracks for that song on another device or account would require spending an additional credit, unless using the one-time rental transfer feature.

Tip: Loading the Click and Guide tracks for a song is a great way to plan setlists in advance without spending rentals.

If more rentals are needed before the subscription renews, the rental tier can be upgraded by paying the difference in price to activate more rentals.

Note: After paying for the additional rentals, the subscription tier can be downgraded so the subscription auto-renews at the preferred tier.

Not if you're at the same campus and location. Purchased songs can be loaded into the Playback app without using one of your available rentals for anyone at the single location/campus the song was purchased for. Playback will recognize the song is in a Purchased Library and will prevent the account from using a rental.

However, other campuses and locations will need to use a Playback Rental to unlock the song for their specific location. Learn More.

There are two great options for planning setlists more than 7 days in advanced.

Absolutely! Team Leader's rental access can be given or removed by assigning a Playback Rental Seat on the People Page of the account. Every song that's rented will use an available rental. Any songs that have already been rented will remain active until that rental time expires. Rentals are per device and cannot be shared across multiple devices.

Playback Rentals are a device-specific song rental. Meaning a song rented is typically only intended for use on a single device, that's being used to run the backing tracks in a service or rehearsal. Rentals can be transferred a single time, from one device to another, but can't be shared on multiple devices. For this reason, RehearsalMix is a great solution to share track access with your team at scale!

Unused Rentals do not rollover month to month and will expire 30 days from the purchase date.

Playback Rentals are only available in Playback and cannot be used in other software. This allows MultiTracks.com to uniquely tie each song to your account and device. And also enables us to offer original artist master recordings at such an affordable price.

While this could be possible, this would not be an affordable option. We recommend sharing the rental subscriptions with leaders or music directors that are choosing songs for services and downloading them to Playback to lead in a service. For rehearsal, we’d recommend pairing Playback Rentals with RehearsalMix® which allows team members to rehearse and learn the tracks from anywhere.
Learn about RehearsalMix