Roles help your team collaborate safely by defining what each person can do in your account.
Munch has 4 roles:
Owner
Admin
Publisher
Member
Role summary (quick guide)
Owner
Best for: the person who owns billing and plan decisions.
Full access to everything
The only role that can manage billing actions (upgrade/cancel/change plan)
Can manage brands and team members
Admin
Best for: team leads who manage the account day-to-day.
Can manage brands
Can invite/remove team members
Can publish content (post now, schedule, edit scheduled posts)
Billing actions are visible but locked (Owner-only)
Publisher
Best for: teammates who need to publish content, but shouldn’t manage the account.
Can view and edit content
Can publish content (post now, schedule, edit scheduled posts)
Cannot manage team members or brands
Cannot manage billing
Member
Best for: teammates who support content creation, but shouldn’t publish.
Can view and edit content
Cannot publish (post now/schedule/edit scheduled posts)
Cannot manage team members or brands
Cannot manage billing
Notes
Roles apply at the account level, not per brand. A person has the same role across all brands in the account.
If you can’t access a button or setting, it’s likely due to your role.