First, ensure that your video incorporates the following elements:
The video must include speech, not just music.
Munch only accepts videos you own or have created.
The video must be set to public accessibility to enable our system to access it.
Another common issue pertains to the duration of the clips. If you're uncertain about the desired clip length, consider resubmitting the video and selecting 'I trust Munch.' This option will provide you with optimal clip lengths for your video.
Please attempt to reprocess the video following these steps:
If you initially uploaded the video using a URL, try using a different URL (you can achieve this by adding a question mark '?' to the end of the URL). This ensures our system recognizes it as a new video, avoiding processing conflicts within the last week.
If you uploaded the video from your computer, use the same method.
If the issue persists, feel free to contact us for further assistance.