1️⃣ Purchasing on Munch Market: Once you have purchased the desired box on Munch Market, your order will be immediately forwarded to our logistics partner's system so that they can begin preparing your package. 📦
2️⃣ Order processing: Our logistics partner will prepare your order, at which point your order will appear as "shipped" in their system. However, don't be confused by this; it just means that you will no longer be able to track the delivery process within the Munch app. 📦✅
3️⃣ Handover to the courier service: Once the order has been assembled, we hand over the package to the designated courier service, who will ensure that it is delivered to the selected pickup point or directly to your door. Delivery usually takes 1-3 business days, depending on the courier service's workload. 🚚💨
4️⃣ Package tracking: As soon as our partner hands over the package to the courier service, you will receive a notification from the Webshippy system with the package code to the email address you provided when placing your order. With this code, you can easily track the exact status of your package in the designated courier service's system, so you will always know where your shipment is! 📲🔍